You may choose not to participate in the program. This is called opting out. There is no penalty for opting out, and you may opt out at any time. If you choose to opt out, you will be switched back to National Grid Basic Service for your electricity supply.
If you opt out and then wish to opt back into the program during the same contract with an electricity supplier, you are not guaranteed the program price. You may instead receive a market price for the duration of the current electricity supply contract.
Opt out online using the form below or contact customer support:
Be sure to use the name on the account and the account service address when completing the form.
If the account is under the name of the business, please use the First Name and Last Name fields to enter the business name as it appears on your bill.