Welcome!

The Town of Hanover is developing a plan for a consumer-friendly electricity program called Hanover Energy Choice. The program is an electricity aggregation, which is a kind of group electricity purchasing program for Hanover residents and businesses.  

Through Hanover Energy Choice, the Town will use its collective buying power to provide new electricity choices that give Hanover electricity customers greater control over the price and environmental impact of the electricity they use. While Hanover Energy Choice will not be able to guarantee lower prices compared with National Grid’s Basic Service prices, the Town is committed to working toward providing prices that are competitive and stable for the long term.

In launching Hanover Energy Choice, Hanover will join more than 200 other cities and towns in Massachusetts with similar programs. Hanover is targeting early 2025 for program launch.

Town of Hanover municipal website

Program implementation process

Aggregation documents

Before launching the program, the Town must develop an Aggregation Plan and submit it to state regulators for review and approval. An overview of the draft Aggregation Plan for Hanover Energy Choice was presented during the March 18, 2024, Select Board meeting, and the Plan and sample Opt-Out Mailing Materials were made available for public comment from March 18 until April 17, 2024. They remain available for public review below.

In addition, a hard copy of the draft aggregation documents are available from Hanover Town Hall (550 Hanover Street, Hanover, MA 02339).

New electricity choices

 Hanover Energy Choice will give electricity customers in Hanover new electricity choices, including choices for buying more electricity from renewable sources.

Stable electricity prices

 Hanover Energy Choice will provide long-term electricity supply prices that will not change seasonally. The program also has the potential to provide savings when compared with National Grid’s Basic Service prices, but because National Grid’s Basic Service prices change and future prices are not known, savings cannot be guaranteed.

Consumer protections

 Hanover Energy Choice is being designed to protect Hanover consumers. The program will include no hidden fees, and you will have the freedom to opt out of the program at any time with no penalty.

Details such as prices and the program launch date will be determined after Hanover’s Aggregation Plan receives approval from state regulators. Learn about the implementation process.

How electricity aggregation works

Through Hanover Energy Choice, Hanover will choose its own electricity supplier and establish a Hanover price for Supply Services charge on participants’ electric bills. However, Hanover Energy Choice will not replace National Grid as Hanover’s electric utility. If you choose to participate:

  • National Grid will continue to deliver your electricity with no interruption, and you will continue to call National Grid if your power goes out.
  • National Grid will continue to send your electric bill, and that is the only electric bill you will receive. But on your bill, National Grid will use a Hanover price to calculate your Supply Services charge.
  • You will see no change to any discounts or credits that you receive from National Grid, such as a low-income discount.

Diagram describing how Hanover Energy Choice works.

Enrollment will be automatic for most electricity customers in Hanover (though not for customers who have already signed a private electricity supply contract). If your account is eligible for automatic enrollment, you will receive a notification in the mail from the Town with details like pricing and program options before being enrolled. If you have a private electricity supply contract, you may choose to participate, and enrolling will be an easy process. However, you are encouraged to check with your current supplier before making any change as you may be subject to early termination fees.

Participation is not required. The automatic enrollment model is state law for all municipal electricity programs like Hanover Energy Choice, but you will be able to opt out before being enrolled and any time after enrollment with no penalty.

Learn more about how aggregation works
Read the FAQ

Example National Grid bill

Hanover Energy Choice will be integrated into your existing National Grid electric bill. You will see only minor changes to the way your electric bill appears.

To understand how the program will appear on your bill, see an example bill.

Protect your electricity account number

National Grid will never knock on your door or call you to talk about your electric bill.
Only provide your account number if you are ready to change your electricity supplier.