Example National Grid bill

Your National Grid electric bill is calculated by adding two charges together:

  • Delivery Services charge – The cost to deliver electricity to you, maintain the poles and wires, and address power outages.
  • Supply Services charge – The cost of the electricity you use.

Delivery Services:

The list of Delivery Services charges appears on the first page of your bill and is the first set of charges you see. Delivery Services charges are not impacted by your participation in Haniver Energy Choice. These charges are regulated.

To find Hanover Energy Choice on your bill, you will move past the Delivery Services charges and look for the Supply Services charge.

Supply Services:

The second part of your bill is Supply Services. It typically appears on the bottom of the first page or at the top of the second page of your bill. The Supply Services charge is impacted by your participation in Hanover Energy Choice. As a participant in Hanover Energy Choice, you will see two changes in the Supply Services portion of your National Grid electric bill:

  1. Hanover’s electricity supplier will be listed on your bill as your electricity supplier.
  2. National Grid will use a Hanover Energy Choice price to calculate the Supply Services charge on your electric bill instead of their own Basic Service price.
    • To find your supply price, look below the supplier information and find the row labeled Electricity Supply. Look to the right to the math problem in parentheses. This is the calculation for your electricity supply charges.
    • The first number is your electricity supply price. When you have not signed a contract with an electricity supplier, this price is National Grid’s current Basic Service price. If you sign a private contract with an electricity supplier, this price is the price in your contract. If you participate in Hanover Energy Choice, this price will be a Hanover price.
    • The second number is the amount of electricity you used in the previous billing cycle.