Example Eversource bill

Your Eversource electric bill is calculated by adding two charges together:

  • Delivery charges – The cost to deliver electricity to you, maintain the poles and wires, and address power outages.
  • Supply charges – The cost of the electricity you use.

The Natick Electricity Aggregation Program will impact only the Supply portion of your Eversource electric bill. Eversource’s delivery charges are not impacted by your participation in the Natick Electricity Aggregation Program.

As a participant in the Natick Electricity Aggregation Program, you will see two changes on your Eversource electric bill:

  1. Natick’s electricity supplier will be listed on your bill as your electricity supplier.
  2. Eversource will use the Natick Electricity Aggregation Program price to calculate the Supply portion of your electric bill instead of their own Basic Service price.

Here’s what to look for on your Eversource bill:

Page 1 of your bill:

Your electricity supplier is listed on the first page of your bill.

If you are enrolled in the Natick Electricity Aggregation Program, you will see Direct Energy Natick Aggregation listed as your electricity supplier through your December bill. Beginning in January 2023, you will see First Point Natick Electricity Agg. Below the name, you will see the electricity supplier’s contact information.

While we recommend contacting customer support with the Town’s consultants for questions about the program, you may also contact Natick’s electricity supplier directly if you wish.

Page 1 Eversource bill example illustrating supply and delivery charges and electricity supplier contact information. The charges and the supplier information are found under Current Charges for Electricity.

Page 2 of your bill:

The price that is used to calculate your supply charges (your electricity supply price) is on the second page of your bill.

Look below the Supplier header and find the row labeled Generation Srvc Chrg.

Look to the right to the math problem in parentheses. This is the calculation for your electricity supply charges.

  • The first number is the amount of electricity you used in the previous billing cycle.
  • The second number is your electricity supply price. That price will reflect which program option you are enrolled in. The Natick Electricity Aggregation Program has three options, and each option has a different price. The graphic below shows you the price you will see for each option.

Page 2 Eversource bill example illustrating where to find your supply price. Your supply price is found under Total Charges for Electricity and over your delivery charges.