You may choose not to participate in the program. This is called opting out. There is no penalty for opting out, and you may opt out at any time. If you choose to opt out, you will be switched back to Eversource’s Basic Service for your electricity supply.
For any customer who previously opted out of or left the program and wishes to re-enroll, the program’s electricity supplier is entitled to charge a market price instead of the program price for the remainder of the current electricity supply contract. If the program’s electricity supplier decides to charge market pricing, you will be notified before enrollment and can decide then whether to continue with enrollment or not.
Please use the form below to opt out of the program. As an alternative, you may call customer support with the Town’s program consultants at 1-844-483-5004.
Be sure to use the name on the account and the account service address as they appear on the bill when completing the form.