Enroll

New electricity customers in Natick will be automatically enrolled in the Natick Electricity Aggregation program. This automatic enrollment model is state law.

You will receive a letter in the mail from the Town shortly after you open your electricity account notifying you of automatic enrollment. The letter will include the Town seal, the Natick Electricity Aggregation Program name, and the Town Administrator’s name at the bottom.

Participation in the Natick Electricity Aggregation Program is not required. You are free to opt out of the program before being enrolled and to opt out any time after enrollment with no fee or penalty.

If you are not currently enrolled and wish to be enrolled, please complete the form below to submit your enrollment online or call customer support with the Town’s program consultants at 1-844-483-5004. Please include the information requested as it appears on your Eversource electric bill. It may take up to two billing cycles for the change to appear on your bill, as changes can only be made at the start of a billing cycle.

Please note: If you have asked Eversource to place a block on your account to prevent enrollment with electricity suppliers, the block will prevent enrollment in the Natick Electricity Aggregation Program. To participate in the Natick Electricity Aggregation Program, you must first ask Eversource to remove the block. Once the block has been removed, you may then request enrollment in the Natick Electricity Aggregation Program.

Important: For any customer who previously opted out of or left the program and wishes to re-enroll, the program’s electricity supplier is entitled to charge a market price instead of the program price for the remainder of the current electricity supply contract. If the program’s electricity supplier decides to charge market pricing, you will be notified before enrollment and can decide then whether to continue with enrollment or not.


Combined Form
Enter numbers with no spaces, dashes, or other characters
If you are a National Grid customer your electricity account number number has 10 digits.
If you are an Eversource customer your electricity account number number has 11 digits.
Your name key is listed on your National Grid bill, but it is not labelled. To find it, 1) look in the blue left column of your bill, 2) locate the Enrollment Information section, and 3) find the word "Cycle." Your name key is listed after your cycle number in capital letters. Your name key is typically the first 4 letters of the last name on a residential account, or the first 4 letters of a commercial account name.
Your name key can be found on the second page of your Eversource bill, directly beneath your account number. Your name key is typically the first 4 letters of the last name on a residential account, or the first 4 letters of a commercial account name.
Account type:
Can be found on the second page of your Eversource electricity bill, just below your address in the blue box

Please include an email address to receive a receipt of this request for your records
Please include the phone number we should use if we need to contact you about this request