New electricity customers in Natick will be automatically enrolled in the Natick Electricity Aggregation program. This automatic enrollment model is state law.
You will receive a letter in the mail from the Town shortly after you open your electricity account notifying you of automatic enrollment. The letter will include the Town seal, the Natick Electricity Aggregation Program name, and the Town Administrator’s name at the bottom.
|Participation in the Natick Electricity Aggregation Program is not required. You are free to opt out of the program before being enrolled and to opt out any time after enrollment with no fee or penalty.|
If you are not currently enrolled and wish to be enrolled, please complete the form below to submit your enrollment online or call customer support with the Town’s program consultants at 1-844-483-5004. Please include the information requested as it appears on your Eversource electric bill. It may take up to two billing cycles for the change to appear on your bill, as changes can only be made at the start of a billing cycle.
Please note: If you have asked Eversource to place a block on your account to prevent enrollment with electricity suppliers, the block will prevent enrollment in the Natick Electricity Aggregation Program. To participate in the Natick Electricity Aggregation Program, you must first ask Eversource to remove the block. Once the block has been removed, you may then request enrollment in the Natick Electricity Aggregation Program.
Important: For any customer who previously opted out of or left the program and wishes to re-enroll, the program’s electricity supplier is entitled to charge a market price instead of the program price for the remainder of the current electricity supply contract. If the program’s electricity supplier decides to charge market pricing, you will be notified before enrollment and can decide then whether to continue with enrollment or not.