Opt up or opt down

You may use the form below to:

  • Opt up to 100% Green
  • Opt down to Natick Basic/Brown
  • Change to Standard Green (default program offering)

Or you may contact customer support with Natick’s program consultants at 1-844-483-5004 and ask them to change your program option. You will need to provide your Eversource electricity account information when you call.

Please note that it may take up to two billing cycles for the change to appear on your bill, as changes can only be made at the start of a billing cycle.

Be sure to use the name on the account and the account service address as they appear on the bill when completing the form.


Combined Form
Enter numbers with no spaces, dashes, or other characters
If you are a National Grid customer your electricity account number number has 10 digits.
If you are an Eversource customer your electricity account number number has 11 digits.
Your name key is listed on your National Grid bill, but it is not labelled. To find it, 1) look in the blue left column of your bill, 2) locate the Enrollment Information section, and 3) find the word "Cycle." Your name key is listed after your cycle number in capital letters. Your name key is typically the first 4 letters of the last name on a residential account, or the first 4 letters of a commercial account name.
Your name key can be found on the second page of your Eversource bill, directly beneath your account number. Your name key is typically the first 4 letters of the last name on a residential account, or the first 4 letters of a commercial account name.
Account type:
Can be found on the second page of your Eversource electricity bill, just below your address in the blue box

Please include an email address to receive a receipt of this request for your records
Please include the phone number we should use if we need to contact you about this request