Opt Out

You may choose not to participate in the program. This is called opting out. There is no penalty for opting out, and you may opt out at any time. If you choose to opt out, you will be switched back to Eversource’s Basic Service for your electricity supply.

If you opt out and then wish to opt back into the program, you may do so, but you are not guaranteed the program price. You may instead receive a market price for the duration of the current electricity supply contract.

You have three ways to opt out of Newton Power Choice:

If you received a reply card in the mail, sign the reply card, place it in the included enveloped, and put it in the mail
Call customer support with the City’s program consultants at 1-833-272-9592 and tell them that you want to opt out of the Newton Power Choice program.
Opt out online using the form below. Be sure to use the name on the account and the account service address when completing the form. If the account is under the name of the business, please use the First Name and Last Name fields to enter the business name as it appears on your bill.

Combined Form 2023

I would like to

Name as it appears on your electric utility bill

Program option

Utility name

Eversource account number

Enter 11 digit account number with no spaces, dashes, letters, or other characters

National Grid account number

Enter 10 digit account number with no spaces, dashes, letters, or other characters

Customer name key

Your name key is listed on your National Grid bill, but it is not labelled. To find it, 1) look in the blue left column of your bill, 2) locate the Enrollment Information section, and 3) find the word "Cycle." Your name key is listed after your cycle number in capital letters. Your name key is typically the first 4 letters of the last name on a residential account, or the first 4 letters of a commercial account name.

Your name key can be found on the second page of your Eversource bill, directly beneath your account number. Your name key is typically the first 4 letters of the last name on a residential account, or the first 4 letters of a commercial account name.

Account type

Residential

Small Commercial

Medium and large commercial or industrial customers interested in enrolling should contact customer support to verify account eligibility.

Serv ref number

Can be found on the second page of your Eversource electricity bill, just below your address in the blue box

Account service address

City/Town

State

ZIP code

How did you learn about the program?

Spoke with

Email address

Please include an email address to receive a receipt of this request for your records

Phone number

Please include the phone number we should use if we need to contact you about this request