Change your option

You may use the form below to:

Opt up to 100% Green – 15.638 ¢/kWh
Change back to the Standard Offering (this is the default program offering) – 12.999 ¢/kWh
Opt down to Basic – 12.723 ¢/kWh

Or you may contact customer support at 1-844-278-9864 and change your program option by phone. You will need to provide your Eversource electricity account information when you call.

Please note that it may take up to two billing cycles for the change to appear on your bill, as changes can only be made at the start of a billing cycle.

Be sure to use the name on the account and the account service address when completing the form.
If the account is under the name of the business, please use the First Name and Last Name fields to enter the business name as it appears on your bill.

Combined Form 2023

Staff Info

This form is completed by a staff member

Staff Name

I would like to

Name as it appears on your electric utility bill

Program option

Utility name

Eversource account number

Enter 11 digit account number with no spaces, dashes, letters, or other characters

National Grid account number

Enter 10 digit account number with no spaces, dashes, letters, or other characters

Customer name key

Your name key is listed on your National Grid bill, but it is not labelled. To find it, 1) look in the blue left column of your bill, 2) locate the Enrollment Information section, and 3) find the word "Cycle." Your name key is listed after your cycle number in capital letters. Your name key is typically the first 4 letters of the last name on a residential account, or the first 4 letters of a commercial account name.

Your name key can be found on the second page of your Eversource bill, directly beneath your account number. Your name key is typically the first 4 letters of the last name on a residential account, or the first 4 letters of a commercial account name.

Account type:

Residential

Small Commercial

Medium and large commercial or industrial customers interested in enrolling should contact customer support to verify account eligibility.

Serv ref number

Can be found on the second page of your Eversource electricity bill, just below your address in the blue box

Account service address

City/Town

State

ZIP code

How did you learn about the program?

Spoke with:

Email address

Please include an email address to receive a receipt of this request for your records

Phone number

Please include the phone number we should use if we need to contact you about this request