Change your option

The Green Worcester ElectriCITY program is undergoing a transition to new prices. Your request to change your program option will be implemented no sooner than your December meter read, when the new prices take effect.

Please use the form below if you are eligible for automatic enrollment or are already enrolled in the program and want to change your option. If you are enrolling for the first time, please use the Request Enrollment form instead and choose your program option from the drop-down menu. If you will be automatically enrolled and wish to remain with the Worcester Standard Green option, no action is required.

If you will be automatically enrolled or you are currently enrolled in the program, you may use the form below to change to Worcester 100% Green, Worcester Basic Green, or Worcester Standard Green.

Please include the information requested as it appears on your National Grid electric bill. Be sure to use the name on the account and the account service address when completing the form.

Please note that it may take up to two billing cycles for the change to appear on your bill, as changes can only be made at the start of a billing cycle.


Combined Form 2024 v2 (July)
Please enter 11-digit account number with no spaces, dashes, letters, or other characters.
Please enter 10-digit account number with no spaces, dashes, letters, or other characters.

Your name key is listed on your National Grid bill, but it is not labelled. To find it, 1) look in the blue left column of your bill, 2) locate the Enrollment Information section, and 3) find the word "Cycle." Your name key is listed after your cycle number in capital letters. Your name key is typically the first 4 letters of the last name on a residential account, or the first 4 characters, including spaces, of the name on a commercial account. Find your name key

Your name key can be found on the second page of your Eversource bill, directly beneath your account number. Your name key is typically the first 4 letters of the last name on a residential account, or the first 4 characters, including spaces, of the name on a commercial account. Find your name key

Can be found on the second page of your Eversource electric bill, just below the blue and green box that contains your service address.
Find your Service Reference number
Account type
Medium and large commercial or industrial customers interested in enrolling should contact customer support to verify account eligibility.

Please include an email address to receive a receipt of this request for your records.
Please include the phone number we should use if we need to contact you about this request.